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  • mumok Ticket
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Opening hours

Tuesday to Sunday

10 am to 6 pm




Privacy

Privacy

Personal data is only collected, processed, and used by mumok in accordance with the provisions of the Austrian Data Protection Act and General Data Protection Regulation. The following information explains which data is collected when you visit our website.

 

 

1. Personal Data

Data entered into online forms when registering for the mumok Newsletter, the donation form as well as with the purchase of a mumok annual pass or a mumok Friends membership is stored. In addition to the visible fields in the forms, such as your e-mail address, first name and surname, the time of storage and the current IP address are also recorded.

 

 

2. The Use of Cookies

On this website mumok uses cookies to optimize our service.

 

 

a. What are cookies?

Cookies are small files with configuration settings that help mumok to ascertain frequency of use and the kind of use of the website. Cookies are also used to implement certain user functions. The main purpose of a cookie is therefore the recognition of the visitors of the website and thus it is possible to present each visitor a more individual and personalized website tailored to their needs.

 

Cookies may contain the following files:

  • the name of the server that wrote the data package
  • a one-time ID number
  • sometimes an end date

b. The following cookies are saved after active use of the site has terminated:

  • Session cookies:

These are temporary cookies and they are deleted by closing the browser.

  1. adaptive  image: Saves the current resolution to play the appropriate image size
  2. has_js: saves information on whether the user’s browser has JavaScript as to provide specific functions or display formats
  3. cookie_agreed: checks if the user has accepted the cookie popup to decide whether to show the notice again or not.
  • Web analysis cookies:

This website uses the open source web analysis service software Matomo (www.matomo.org) to collect and store data for marketing and optimization purposes.

This data is used to create user profiles under a pseudonym; cookies are used for this purpose (for details see point 1 "Cookies").  For this purpose, the usage information is sent, whereby your IP address is immediately anonymized, therefore no personalized data is stored for statistical evaluations.

The data collected (including your anonymized IP address) is transmitted exclusively to our server and stored for usage analysis purposes, which serves to optimize our website. Information on the cookies used by Matomo can be found here matomo.org/privacy-policy/.

The legal basis for the processing of users' personal data is Art. 6 para. 1 lit. a GDPR.

The data is deleted as soon as it is no longer required for recording purposes.

 

Cookies are stored on the user's computer and transmitted by it to our website. You therefore have full control over the use of cookies. You can deactivate or restrict the transmission of cookies by changing the settings in your Internet browser. Cookies that have already been saved can be deleted at any time. This can also be done automatically. If cookies are deactivated for our website, it may no longer be possible to use all functions of the website to their full extent.

 

By using this website you agree to the use of cookies to read, process, transfer, and save information.
By using this website, you consent to the processing of data about you by web analysis services in the manner and for the purposes described above.
 

c. Activating and Deactivating Cookies:

Most browsers accept cookies automatically. Cookies can be managed and deleted in your browser settings. When a setting prevents cookies from being stored, not all functions of the website may be able to be used in full.

d. Third Party Cookies

This website also integrates content from third parties. These third parties may also deploy cookies during your visit to our website, for example providing them with information that you have visited one of our websites. For further information on third-party use of cookies, please visit the website of the third party.

e. jStorage:

Information is stored identifying whether a user has seen a popup overlay and which contents he or she has seen. A popup overlay can be activated via the splashify module; there are various configurations available in the footer of this website.

 

3. Social Plugins

This website uses social media plugins from facebook.com, twitter.com, Instagram.com, and youtube.com. This can be recognized by the corresponding logo.
When visiting a page on which such a logo appears, the browser automatically connects to the respective server of the social media service. The connected social media service receives various data including which website the user is currently visiting. The operator of the website has no influence on which data is transmitted to the respective platform. This data transfer is also independent of whether the user clicks on the plug-in.


If the user is logged into Facebook, Twitter, Instagram, or YouTube.com at the same time as our website, the plugin may set up a concrete connection with the account of the user. If the user writes a comment on the website or likes it via the plugin, then the plugin sends information to Facebook etc. and links this with the user’s account. To prevent this, the user must logout from the social media account.


In addition to this information, users should also observe the privacy policy of Facebook, Twitter, Instagram and YouTube. There is also the option to install an add-on that blocks the social media plugin, so data transfer can be prevented.

 

 

Data Security

Your data security is our highest priority. Our declared aim is to take all necessary technical and organisational measures to ensure the security of data processing and to process your personal data in such a way that they are protected from access by unauthorised third parties. Through the use of state-of-the-art security software, coding and encryption methods our IT infrastructure meets the highest international security standards. For the transmission and storage of personal data, encryption procedures and access control systems of the applicable standards are used in order to protect these from unauthorized access as best as possible.

 

 

Your Rights

You have the right to information, correction, deletion, restriction of data processing, data portability, revocation and objection.
If you believe that the processing of your data violates data protection law or your data protection claims have otherwise been violated in any way, you can complain to the supervisory authority. In Austria, this is the Austrian Data Protection Authority (www.dsb.gv.at).
You can also contact us at any time at datenschutz@mumok.at
Data Protection Officer: Laura Hamid

Contact
 

mumok - Museum moderner Kunst Stiftung Ludwig Wien
Legal form: Scientific State Institution under public law
Commercial register number: FN 225579i
Commercial Court: Handelsgericht Wien
VATIN: ATU16286908
Museumsplatz 1, A-1070 Vienna
T +43-1-525 00